Book Series in Communication Studies

Routledge Corporate Communication Series

New & Published Titles:

The Customer Century

Lessons from World Class Companies in Integrated Communications

By Anders Gronstedt

Based on hundreds of hours of in-depth interviews with senior marketing and corporate communications managers from top companies such as Hewlett-Packard, Ericsson, Philips, and Xerox,…

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2000 | Hardback: 978-0-415-92199-2 (Routledge)

more information about The Customer Century